When a Loved One Dies

We assist families with the important decisions and practical arrangements that come with saying goodbye to loved ones.

The first step is to obtain the medical certificate from a doctor or hospital stating the cause of death.  As soon as the Notification of Death has been issued, you can arrange with your funeral directors to move the deceased to the funeral home. There the body will remain for you to visit or until funeral arrangements have been made. 

If the person died as a result of unnatural causes, you must report the death to the police, who will arrange to transport the deceased to a state mortuary. Here, someone who knew the deceased must identify them. The District Surgeon will then conduct a post-mortem examination to determine the cause of death.

Thom Kight & Company is on call 24/7 to assist you with the transport and accommodation of your loved one and to arrange all subsequent services in accordance with your tradition, belief and wishes.


Arranging the Service

There are many factors to consider when planning a service, including religious observations and ceremonies, and the wishes of the deceased. The most common service options are:

Funeral or memorial service: These services are held in a venue such as a religious building or the premises of the funeral directors. At a funeral service, the coffin is present during the service. At a memorial service, it is not.

Graveside or crematorium service: These services are held in addition to, or in place of, a funeral or memorial service, and are usually attended by close family and friends only.

To help you plan the proceedings and to make sure you’ve got everything covered, visit our “Arranging the Service” page:

Family Values and Contemporary Choices

The Highest Standards


We provide high-quality services in line with the Industry's code
of practice standards and professional ethics.

Quality and standards are what bereaved families assume, want, and expect from funeral directors. We are a member of the World Organisation of Funeral Operatives (FIAT–IFTA) and a founding member of the Independent Funeral Directors Association of Southern Africa (IFDA). To maintain high standards, our staff undertakes continued training and reviews professional practice standards.